Providing Exclusive
PRIVATE HOUSEHOLD STAFF
Internationally
Luxury Private Staffing for High-Net-Worth Households & Estates
Your Luxury Recruitment Agency With a Global Network of Contacts
Your Luxury Recruitment Agency With a Global Network of Contacts
It is our innate understanding of the industry gleaned over a matter of years that allows us to deliver a personalised experience to both our candidates and our clients, in the UK and internationally.
We pride ourselves on the calibre of our applicants, and as such our recruitment process is both stringent and extremely thorough.
Looking for exclusive household staff needed to make your home, operations and life run more smoothly?
Who We Work With In Luxury Recruitment
High Net Worth (HNW) individuals would make some headway towards describing the calibre of client that we serve.
Our delighted customers, all of whom we retain due to the unerring quality of our offering, span royal families, nobility and celebrities, in the UK and the UAE, though also across the world.
Their estates, households and day-to-day management is nothing short of seamless. Furthermore, they sleep safe in the knowledge that should they need us, no matter the day or time, no matter where they are in the world, we will pick up the phone and will be on hand to help.
This is a service you simply don’t find elsewhere in the industry.
In the hotel and resort sector, where quality of service is paramount and can mean the difference between six-star and truly exceptional, our clients range from hotels so revered that they’re household names, and resorts so exclusive that you simply won’t have heard of them.
Which is why their staffing requirements are of the utmost importance. It is also why they don’t trust anyone but the best in the business when fulfilling their recruitment needs. The stakes are simply too high for them to demand anything but the best, which is why they come to Melissa PS.
Where Our Clients Reside
In the UK, London’s most exclusive environs, spanning Mayfair, Chelsea and beyond, are only matched by country estates, stately homes and manors, owned by celebrities, nobility and royalty.
Meanwhile, our UAE headquarters in Abu Dhabi attends the daily needs of sheikhs, dignitaries and rulers alike.
As our reputation continues to spread across the world so does our clientele, and we are now delighted to have happy clients and operations spanning the globe.
Luxury Household Recruitment: An International Reputation
With offices in London Melissa PS boasts an international reputation and an incredibly loyal client base that spans the globe.
But how do we command such loyalty from 5*, 6* and 7* clientele that demand – and receive – only the best? What is the mark of distinction that puts us head and shoulders above our competition?
The answer is threefold:
- We go completely above and beyond for our clients. We go to the ends of the earth to keep our clients happy, and they know it,
- No question, request or demand is too much. We are utterly devoted to looking after our clients,
- Our clients have full access to us 24 hours a day, seven days a week, 365 days a year, without exception. When you need an answer, we will be there.
Your staffing needs are as unique as you are. You like to run your household, your operations and your life in a very particular way, so it’s absolutely paramount that you find staff members that fit in to that seamlessly.
Having recruited private, domestic and household staff for high-net-worth (HNW) clientele across the globe for in excess of ten years, this is a process we have honed, polished and perfected. In fact we’d go so far as to say we’ve got it down to a fine art.
If we appear confident it’s because we are – confident in our innate ability to deliver the right staff members for your utterly bespoke needs.
Who is Melissa Offer?
Melissa Offer’s first foray into private staffing was working in household management for a high-end agency. She went on to play an integral part in that agency’s operations, excelling to such an extent that she was headhunted and approached to set up elsewhere.
Relishing the opportunity, she rose to the challenge and went on to learn and master everything there was to know about the successful running of a luxury recruitment agency as a director.
From there, armed with a global list of contacts loyal to the impeccable service she provides, she decided to set up Melissa Offer Private Staffing, which continues to expand its international reach and reputation, bolstered by a clutch of accolades and awards.

Melissa Offer
"Melissa's focus has always been on providing the best personal service to both clients and candidates alike."
Having recruited private, domestic and household staff for high-net-worth (HNW) clientele across the globe for in excess of ten years, this is a process we have honed, polished and perfected. In fact we’d go so far as to say we’ve got it down to a fine art.
If we appear confident it’s because we are – confident in our innate ability to deliver the right staff members for your utterly bespoke needs.
The Melissa Offer Private Household Staffing Difference
At Melissa Private Staffing we put our clients at the heart of everything we do. And why wouldn’t we? It’s what we pride ourselves on, it’s who we are, and it’s what gives us the motivation to continue to expand ever further across the world of high-end, luxury staffing.
The look on a client’s face when we surpass all expectations and go completely above and beyond the call of duty never gets old. Luckily for us, that’s a look we see all the time – because that’s exactly how we operate.
Simply put, there is absolutely nothing that’s beyond our remit. When you call, we will answer, and the answer will be yes. We can say with confidence that you simply won’t find this elsewhere, which is why our impeccable reputation precedes us.
As further testament to the impeccable level of service we offer, Melissa Offer Private Staffing, which has offices in London and Abu Dhabi and provides exclusive household staff to discerning employers internationally, is also multi-award-winning, with recent accolades including:
- Best Private Staffing Recruitment Service – London at the 2020 Hospitality Awards,
- Most Trusted Recruitment Consultancy Service 2020 award at the SME News’ Greater London Enterprise Awards,
- Best International Hospitality Recruitment Consultancy – UK by Lux Life magazine.
The Melissa Offer Private Staffing Difference
At Melissa Private Staffing we put our clients at the heart of everything we do. And why wouldn’t we? It’s what we pride ourselves on, it’s who we are, and it’s what gives us the motivation to continue to expand ever further across the world of high-end, luxury staffing.
The look on a client’s face when we surpass all expectations and go completely above and beyond the call of duty never gets old. Luckily for us, that’s a look we see all the time – because that’s exactly how we operate.
Simply put, there is absolutely nothing that’s beyond our remit. When you call, we will answer, and the answer will be yes. We can say with confidence that you simply won’t find this elsewhere, which is why our impeccable reputation precedes us.
As further testament to the impeccable level of service we offer, Melissa Offer Private Staffing, which has offices in London and Abu Dhabi and provides exclusive household staff to discerning employers internationally, is also multi-award-winning, with recent accolades including:
- Best Private Staffing Recruitment Service – London at the 2020 Hospitality Awards,
- Most Trusted Recruitment Consultancy Service 2020 award at the SME News’ Greater London Enterprise Awards,
- Best International Hospitality Recruitment Consultancy – UK by Lux Life magazine.
Who is Melissa Offer?
Melissa Offer’s first foray into luxury recruitment was working in household management for a high-end agency. She went on to play an integral part in that agency’s operations, excelling to such an extent that she was headhunted and approached to set up elsewhere.
Relishing the opportunity, she rose to the challenge and went on to learn and master everything there was to know about the successful running of a luxury recruitment agency as a director.
From there, armed with a global list of contacts loyal to the impeccable service she provides, she decided to set up Melissa Offer Private Staffing, which continues to expand its international reach and reputation, bolstered by a clutch of accolades and awards.
“Melissa’s focus has always been on providing the best personal service to both clients and candidates alike.”
Looking for Staff?
We always look to gain a thorough understanding of our clients’ requirements, and we can also offer support on HR-related issues as well as provide bespoke staffing assessments. We have outstanding and proven experience in recruiting exceptional staff for permanent and temporary positions and assignments worldwide, providing a highly effective and personal service.
Looking for a Position?
We offer private luxury household recruitment and are here to help you find the most suitable and tailored roles based upon your experience and expectations. We require a minimum of five years of experience of working within a Private Household or 5* establishment, along with supporting certification and references. We aim to build long-lasting relationships and be your first choice in finding your perfect position.
Current Vacancies
Current Vacancies
Traditional Butler
Location: Notting Hill, London UK
Salary: £60,000 PA
Personal Assistant
Location: London, UK
Salary: Dependant upon experience
Contact Us
Find out more about our luxury recruitment services or discuss your personal needs with our fantastic team of recruiters.
Professionalism, discretion and quality staff guaranteed.
Find out more about our luxury recruitment services or discuss
your personal needs with our fantastic team.
Professionalism, discretion and quality staff are guaranteed.
Posted on Google Louise RidingTrustindex verifies that the original source of the review is Google. Melissa brings good old fashioned values and integrity back to the recruitment process. She speaks the hospitality language from experience and is transparent and professional in her conversations. I greatly appreciate this and am delighted to be in her safe and capable and understanding hands in this era of private service placements Thank you Melissa
Owner's reply
Thank you for your generous feedback, Louise. It really means a lot to hear that you appreciated the honesty and transparency of our recruitment process. Your trust in our services is greatly appreciated.Posted on Google Lauren HillTrustindex verifies that the original source of the review is Google. I had an absolutely fantastic experience working with Melissa throughout the recruitment process. From the very beginning, she was professional, supportive, communicative, and incredibly consistent. The entire process felt seamless and stress-free, and I always felt informed and genuinely looked after every step of the way. Melissa really took the time to understand both the role and myself as a person, which ultimately led to me securing what truly feels like my dream role. Her attention to detail, encouragement, and calm, approachable manner made such a difference throughout the process. I’m so grateful for all of her help and couldn’t recommend her highly enough to anyone looking for a recruiter who is not only highly professional, but also genuinely invested in finding the right fit for both client and candidate. Thank you again, Melissa!
Owner's reply
Thank you so much for your lovely feedback. I’m really pleased to hear that you felt supported and well looked after throughout the process. It was a pleasure getting to know you and helping you secure a role that feels like the right fit for you. I truly appreciate your kind words and your trust throughout the process. Wishing you every success and happiness in your new role.Posted on Google H NTrustindex verifies that the original source of the review is Google. Melissa was excellent throughout the entire process and I couldn’t have asked for more. All information was clear, concise and friendly. Joining a new employer has never been easier thanks to her. 10/10
Owner's reply
Thank you so much for your kind feedback. I’m really pleased to hear that the process felt clear, straightforward, and supportive from start to finish. It was a pleasure working with you, and I truly appreciate your trust throughout the process. Wishing you all the very best in your new role.Posted on Google Bradley CarterTrustindex verifies that the original source of the review is Google. From the very beginning, Melissa was incredibly kind, helpful, and positive, which made the whole experience feel much more relaxed and supportive. Melissa always made a real effort to keep me in the loop, providing updates and being straightforward and honest about everything along the way. That level of transparency made a big difference and gave me a lot of confidence throughout the process. What really stood out to me is how down to earth, warm, and approachable she is. It made it easy to have open conversations and ask questions. I genuinely don’t have a bad word to say about her—she’s been brilliant from start to finish, and I’d highly recommend her to anyone.
Owner's reply
Thank you for such thoughtful feedback. I’m so glad you felt comfortable and supported throughout the process, as I always try to make the experience as straightforward and approachable as possible. I really appreciate your kind words about the communication and transparency along the way. It was a pleasure working with you, and I’m very grateful for your recommendation and trust.Posted on Google Barbara Fehér-MinárcsikTrustindex verifies that the original source of the review is Google. Melissa is a real gem 💎. She was really friendly and professional at the same time from the first minute. She helped me through a long recruitment process. She has seen the person behind a written CV. She was always kind, helpful, always available if I had questions. I had experience with so many agencies but Melissa is the best. Thank you Melissa for all of your help, I really appreciate your hard work and resilience.
Owner's reply
Thank you so much for your lovely words. I really appreciate your feedback and am so pleased that you felt supported throughout the process. It’s always important to me to look beyond a CV and understand the person properly, so it means a great deal to hear that reflected in your experience. Thank you as well for your patience during what was a longer process, and for your trust along the way. Wishing you all the very best moving forward.Posted on Google garry robertsonTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ An Exemplary Standard of Service It has been a genuine pleasure working with Melissa Offer Private Staff. From our initial consultation, Melissa demonstrated the highest level of professionalism, discretion, and understanding of the exacting standards required in a private household. Melissa took great care to assess our specific requirements and presented only those candidates who met them precisely. Through her expertise and exceptional attention to detail, we successfully appointed both a House Manager and a Housekeeper, each of whom has exceeded expectations in their roles. The recruitment process was handled with efficiency, transparency, and impeccable judgement. Melissa’s personal involvement at every stage ensured a seamless experience and a truly bespoke service. I would not hesitate to recommend Melissa Offer Private Staff to anyone seeking first-class household professionals and an agency that upholds the highest standards of excellence.
Owner's reply
Thank you for your wonderful review, Garry! It’s wonderful to know that we were able to help you find the right professionals for your household. We really appreciate your trust in our service, and it means a lot to know that our approach made a positive difference.Posted on Google Nicholas MaddicksTrustindex verifies that the original source of the review is Google. I have known melissa for more than 8 years or so. She has always kept me in mind regarding new positions which have come available and has recently found me a great role in Surrey with a lovely family. I find her to be very professional and friendly person and would highly recommend to anyone who works in Private service industry or a client looking for new staff or an employee wanting a new role, then have a chat with her.
Owner's reply
Thank you, Nicholas, for your wonderful feedback! I'm delighted to have matched you with a lovely family in Surrey. Your recommendation means a lot to us!Posted on Google Kichka KolevaTrustindex verifies that the original source of the review is Google. I have found Melissa to be very professional and responsive on the recruitment and consultancy. She has been friendly and has gone out of her way to assist. She kept me up to date with what was happening and always very cheerful. I highly recommend using her services. Thank you Melissa!
Owner's reply
Thank you so much for your kind feedback. I’m really pleased to hear that you felt supported and well informed throughout the process. Clear communication and being available to help wherever possible are very important to me, so I appreciate your comments.