Client & Candidate
Testimonials
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Clients
Candidates
The Melissa PS Difference
We put our clients at the heart of everything we do. And why wouldn’t we? It’s what we pride ourselves on, it’s who we are, and it’s what gives us the motivation to continue to expand ever further across the world of high-end, luxury staffing.
Our Commitment
Our clients are at the heart of everything we do. It’s what we pride ourselves on.
Posted on Google Louise RidingTrustindex verifies that the original source of the review is Google. Melissa brings good old fashioned values and integrity back to the recruitment process. She speaks the hospitality language from experience and is transparent and professional in her conversations. I greatly appreciate this and am delighted to be in her safe and capable and understanding hands in this era of private service placements Thank you Melissa
Owner's reply
Thank you for your generous feedback, Louise. It really means a lot to hear that you appreciated the honesty and transparency of our recruitment process. Your trust in our services is greatly appreciated.Posted on Google Lauren HillTrustindex verifies that the original source of the review is Google. I had an absolutely fantastic experience working with Melissa throughout the recruitment process. From the very beginning, she was professional, supportive, communicative, and incredibly consistent. The entire process felt seamless and stress-free, and I always felt informed and genuinely looked after every step of the way. Melissa really took the time to understand both the role and myself as a person, which ultimately led to me securing what truly feels like my dream role. Her attention to detail, encouragement, and calm, approachable manner made such a difference throughout the process. I’m so grateful for all of her help and couldn’t recommend her highly enough to anyone looking for a recruiter who is not only highly professional, but also genuinely invested in finding the right fit for both client and candidate. Thank you again, Melissa!
Owner's reply
Thank you so much for your lovely feedback. I’m really pleased to hear that you felt supported and well looked after throughout the process. It was a pleasure getting to know you and helping you secure a role that feels like the right fit for you. I truly appreciate your kind words and your trust throughout the process. Wishing you every success and happiness in your new role.Posted on Google H NTrustindex verifies that the original source of the review is Google. Melissa was excellent throughout the entire process and I couldn’t have asked for more. All information was clear, concise and friendly. Joining a new employer has never been easier thanks to her. 10/10
Owner's reply
Thank you so much for your kind feedback. I’m really pleased to hear that the process felt clear, straightforward, and supportive from start to finish. It was a pleasure working with you, and I truly appreciate your trust throughout the process. Wishing you all the very best in your new role.Posted on Google Bradley CarterTrustindex verifies that the original source of the review is Google. From the very beginning, Melissa was incredibly kind, helpful, and positive, which made the whole experience feel much more relaxed and supportive. Melissa always made a real effort to keep me in the loop, providing updates and being straightforward and honest about everything along the way. That level of transparency made a big difference and gave me a lot of confidence throughout the process. What really stood out to me is how down to earth, warm, and approachable she is. It made it easy to have open conversations and ask questions. I genuinely don’t have a bad word to say about her—she’s been brilliant from start to finish, and I’d highly recommend her to anyone.
Owner's reply
Thank you for such thoughtful feedback. I’m so glad you felt comfortable and supported throughout the process, as I always try to make the experience as straightforward and approachable as possible. I really appreciate your kind words about the communication and transparency along the way. It was a pleasure working with you, and I’m very grateful for your recommendation and trust.Posted on Google Barbara Fehér-MinárcsikTrustindex verifies that the original source of the review is Google. Melissa is a real gem 💎. She was really friendly and professional at the same time from the first minute. She helped me through a long recruitment process. She has seen the person behind a written CV. She was always kind, helpful, always available if I had questions. I had experience with so many agencies but Melissa is the best. Thank you Melissa for all of your help, I really appreciate your hard work and resilience.
Owner's reply
Thank you so much for your lovely words. I really appreciate your feedback and am so pleased that you felt supported throughout the process. It’s always important to me to look beyond a CV and understand the person properly, so it means a great deal to hear that reflected in your experience. Thank you as well for your patience during what was a longer process, and for your trust along the way. Wishing you all the very best moving forward.Posted on Google garry robertsonTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ An Exemplary Standard of Service It has been a genuine pleasure working with Melissa Offer Private Staff. From our initial consultation, Melissa demonstrated the highest level of professionalism, discretion, and understanding of the exacting standards required in a private household. Melissa took great care to assess our specific requirements and presented only those candidates who met them precisely. Through her expertise and exceptional attention to detail, we successfully appointed both a House Manager and a Housekeeper, each of whom has exceeded expectations in their roles. The recruitment process was handled with efficiency, transparency, and impeccable judgement. Melissa’s personal involvement at every stage ensured a seamless experience and a truly bespoke service. I would not hesitate to recommend Melissa Offer Private Staff to anyone seeking first-class household professionals and an agency that upholds the highest standards of excellence.
Owner's reply
Thank you for your wonderful review, Garry! It’s wonderful to know that we were able to help you find the right professionals for your household. We really appreciate your trust in our service, and it means a lot to know that our approach made a positive difference.Posted on Google Nicholas MaddicksTrustindex verifies that the original source of the review is Google. I have known melissa for more than 8 years or so. She has always kept me in mind regarding new positions which have come available and has recently found me a great role in Surrey with a lovely family. I find her to be very professional and friendly person and would highly recommend to anyone who works in Private service industry or a client looking for new staff or an employee wanting a new role, then have a chat with her.
Owner's reply
Thank you, Nicholas, for your wonderful feedback! I'm delighted to have matched you with a lovely family in Surrey. Your recommendation means a lot to us!Posted on Google Kichka KolevaTrustindex verifies that the original source of the review is Google. I have found Melissa to be very professional and responsive on the recruitment and consultancy. She has been friendly and has gone out of her way to assist. She kept me up to date with what was happening and always very cheerful. I highly recommend using her services. Thank you Melissa!
Owner's reply
Thank you so much for your kind feedback. I’m really pleased to hear that you felt supported and well informed throughout the process. Clear communication and being available to help wherever possible are very important to me, so I appreciate your comments.
“Melissa is one of the most exceptional recruitment professionals I've ever had the pleasure to work with.”
“During this process, Melissa learned to truly understand what my background, experiences, and ideal roles might entail, and through imaginative thinking, reached out to her network in a broader way to see if there might be new opportunities that could be considered and potentially created.
Over several months of patient and beautifully handled discussions, Melissa stewarded a wonderful new opportunity for me and was exceptionally thoughtful, careful, and diligent in handling all the many details to finalise the recruitment process and my move to a new country. Throughout, Melissa was always immediately responsive anytime of the day, including weekends, and most helpfully of all, providing wise counsel and guidance which was both deeply appreciated, warmly generous, and rare to encounter. She really cared to find the best solution for both her client and their future employee.
Melissa is a beacon and rare find, and many recruiters and agencies could learn a lot from her graceful style, genuine care, and incredible dedication. I consider myself very fortunate to have had Melissa be such an integral and important part of my professional journey.
In previous leadership roles, I needed to recruit staff on many occasions. To my surprise both in the US, UK and Europe, I found that recruitment agencies or professional head-hunters often do not always put as much care and attention into proposing or finding exceptional candidates as you might hope. It’s rare that they make you feel you are being offered the very best options out there.
On the other hand, when you yourself are exploring a transition, your relationship with a recruiter is different, and even more so you want a recruiter to understand your background, aspirations, and ideal next steps and to help you find what might be that ideal opportunity. This can be one of the most challenging aspects of making a career change… as many recruitment professionals will either suggest the lowest-hanging fruit – a role that has most recently been placed with them – or not take the time to speak with you in-depth or stay in touch.
Melissa is uniquely different in this way and many others. After an initial phone call, we had a wonderful personal meeting over coffee, followed by many subsequent phone conversations.“
Aebhric Coleman | Client
“Melissa is one of the most exceptional recruitment professionals I've ever had the pleasure to work with.”

Aebric Coleman | Client
“During this process, Melissa learned to truly understand what my background, experiences, and ideal roles might entail, and through imaginative thinking, reached out to her network in a broader way to see if there might be new opportunities that could be considered and potentially created.
Over several months of patient and beautifully handled discussions, Melissa stewarded a wonderful new opportunity for me and was exceptionally thoughtful, careful, and diligent in handling all the many details to finalise the recruitment process and my move to a new country. Throughout, Melissa was always immediately responsive anytime of the day, including weekends, and most helpfully of all, providing wise counsel and guidance which was both deeply appreciated, warmly generous, and rare to encounter. She really cared to find the best solution for both her client and their future employee.
Melissa is a beacon and rare find, and many recruiters and agencies could learn a lot from her graceful style, genuine care, and incredible dedication. I consider myself very fortunate to have had Melissa be such an integral and important part of my professional journey.
In previous leadership roles, I needed to recruit staff on many occasions. To my surprise both in the US, UK and Europe, I found that recruitment agencies or professional head-hunters often do not always put as much care and attention into proposing or finding exceptional candidates as you might hope. It’s rare that they make you feel you are being offered the very best options out there.
On the other hand, when you yourself are exploring a transition, your relationship with a recruiter is different, and even more so you want a recruiter to understand your background, aspirations, and ideal next steps and to help you find what might be that ideal opportunity. This can be one of the most challenging aspects of making a career change… as many recruitment professionals will either suggest the lowest-hanging fruit – a role that has most recently been placed with them – or not take the time to speak with you in-depth or stay in touch.
Melissa is uniquely different in this way and many others. After an initial phone call, we had a wonderful personal meeting over coffee, followed by many subsequent phone conversations. “